Install update problem

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ZiquanShi
Posts: 1
Joined: Mon Jul 29, 2013 12:27 am

Install update problem

Post by ZiquanShi »

Hi
I am trying to upgrade to the current update 4.3.3730 but I get
“The installer has insufficient privileges to access this directory: C:\Projects\KernelCAD_4_3\KC The installation cannot continue. Log on as administrator or contact your system administrator” error despite I am logged in as admin
Any ideas?

sarge
Posts: 2
Joined: Mon Jul 29, 2013 12:23 am

Re: Install update problem

Post by sarge »

Hi ZiquanShi
Try deleting the KernelCAD_4_3 folder. If Windows do not allow it, some application is holding some files inside. If you do not want rebooting use something like Process Explorer utility. It is useful. Use the Find Handle or DLL menu option and search for “KernelCAD_4_3” it will show which application is holding files
Cheers

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